Sovos connection issues to our Primary Data Center

Additif 2021-10-15 17:06 EDT

Sovos Clients,

SUT Real-Time tax calculations recovered at 12:13 PM CT.
All other SUT cloud-based products were fully recovered as of 12:31 pm CT, Oct 15, 2021.

Should any issues remain, please contact SUT Support at: salesandusesupport@sovos.com to create a new Support Case.

Clients can also open new cases through the Sovos Portal.

Thank you!
Your Sovos SUT Team

Informations 2021-10-15 13:36 EDT

Sovos Clients,
Sovos is aware of connection issues to our Primary Data Center affecting our cloud-based products. We are recovering and connectivity is coming back to most products at this time. We are investigating at the highest priority and will update this page as we find out more regards root cause.

Thank you!
Your Sovos Team